Customer Support for Outdoor Furniture Company (Spanish Speaker)

Barcelona, Spain
Employee
Customer Support

Your Future Company:

In an online international distributor of outdoor furniture, the aim of the company is to provide to their customers an outdoor space with a nice design functional products with competitive price.

Tasks

Your responsibilities and impact as a Customer Support for Outdoor furniture will be:

  • Being a mentor and presenting product information to the customers;
  • Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or chat;
  • Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;
  • Being in contact with other departments and redirecting related cases and issues to responsible departments;
  • Ensuring and participating in the success of your department;

Is customer service a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies.

Requirements

Skills, experiences and interests you need to succeed in this role:

  • A native level of Spanish and at least a B2 level of French (Portuguese would be a plus)
  • Enthusiasm about gardening and outdoor furnitures
  • With 2 years of experience in Customer Support
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skillful at communicating with people
  • Being energetic, innovative and working proactively at a fast pace
  • Living in Barcelona for an international career and life experience
  • Team player, curious, dynamic and social

Benefits

What´s in it for you?

  • A salary based on the market and your experience
  • 25 holidays + all the Barcelona bank holidays
  • a fun, energetic team
  • team events like barbecue

Hi, I’m Marie from Blu Selection. I’ll take care of your recruitment process for this position. Feel free to call me at +34 9 32 71 74 52 or reach me via LinkedIn.

Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.

Didn’t find what you were looking for?
Updated: 3 days ago
Job ID: 3758139
About Blu Selection
We are a recruitment company specialized in multilingual profiles. We have positions around Europe (Greece, the Czech Republic, Spain, Portugal,...).
2-10 employees
Staffing and Recruiting
Carrer de Bac de Roda, 120, Barcelona, Spain
Carrer de Bac de Roda, 120, Barcelona, Spain
Show map
Interested?
Documents:
.doc, .docx, .pdf, .rtf, .txt
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Contact Person
MW
Marie Wittke
Recruitment Consultant
No time? Just apply later
We’ll send a link to this job to your email.
Powered by
JOIN